Refund Policy
Thank you for shopping at digital products store. We’re committed to providing high-quality digital products and an excellent customer experience. Please read our refund policy carefully before making a purchase.
1. Digital Products – No Refund Policy
Due to the intangible and non-returnable nature of digital products (such as eBooks, templates, design kits, and other downloadable files), all sales are final and non-refundable once the product has been delivered or downloaded.
By purchasing from [digital product store], you agree to this policy.
2. Accidental Purchases or Duplicate Orders
If you believe you made an accidental or duplicate purchase, please contact us within 24 hours of the transaction. We will review your case and offer a refund or store credit at our discretion, provided the product has not been accessed or downloaded.
3. File Delivery Issues
If you experience technical issues while downloading or accessing your purchased product, please contact us at:
Email: [Ahmujtaba766@gmail]
We’ll be happy to assist you in resolving the issue and ensuring you receive your files.
4. Damaged or Corrupted Files
If you receive a corrupted or incomplete file, we will send you a fresh copy of the same product upon verification. We do not issue refunds in such cases but will ensure you receive what you paid for.
5. Unauthorized Payments
If you notice an unauthorized payment or fraudulent transaction, please contact your payment provider immediately and notify us as well. We will cooperate with your bank or payment processor during the investigation process.
6. Chargebacks
Initiating a chargeback without contacting us first may result in the permanent banning of your account and access to all products. We encourage open communication to resolve any issues.
7. Your Responsibility
It is your responsibility to read the product descriptions, view previews (if available), and ask any questions before purchasing. If you are unsure whether a digital product is right for you, feel free to contact us before completing your order.